Management Development Program

Who Should Attend?

This program is ideal for individuals aiming to become change agents and leaders within their organizations. It is specifically tailored for:

• Existing managers across various industries
• Mid-level managers seeking higher responsibilities
• Shop-floor managers aspiring for promotions and greater roles in organizational development

Course Content

Built on practical experiences shared by expert faculty, covering key areas such as:

1. Understanding the existence and purpose of an organization
2. Customer satisfaction parameters
3. Process management and control
4. Work culture enhancement
5. Developing an improvement mindset
6. Emotional intelligence and its impact on leadership
7. Roles and responsibilities of leaders and managers
8. Effective communication in professional settings
9. Time management techniques
10. Progress review and the PDCA cycle for continuous improvement